Realtime Client

With the Proemion Dashboard, you can record all diagnostic sessions and store them in the cloud. It is possible to perform error analysis at any point in time. Thus, an engineer can run a diagnostic session in retrospect and retrospectively perform data analysis. This provides the advantage of being able to work offline without an internet connection.

Session histories can be logged via the Proemion Dashboard, such as the timeframe and amount of new connections. A complete connection history of all CAN messages ensures consistent transparency. Each vehicle or machine access gets recorded and can be evaluated: Who (IP) connected when (time), from which place (IP), and with which vehicle (vehicle number).

Vehicle and machine manufacturers use different CAN protocols. In the United States, J1939 is used widely, while Material Handling prefers the CAN-Open-Protocol, and agricultural machine manufacturers mainly use the ISO bus. But all protocols are CAN-based protocols. We designed the Dashboard to display CAN data from multiple sources. All CAN standards can be thus be individually adapted to various CAN messages. Also, the layout and presentation of the software can be changed quickly and intuitively. Developers and support personnel can customize their graphic design and display the required vehicle data as desired.

The various visualization tools can be combined and linked mathematically or by individual preference. No matter how complex your fleet setup may be, it can be accurately represented using the available visualization tools. It is also possible to detect errors in advance and forecast maintenance. This "predictive service" can initiate measures for preventive maintenance. The Realtime Dashboard and Proemion server combination also allow for off-site troubleshooting and error diagnosis.

Our solution provides bi-directional communication. It is possible to read out CAN messages from any vehicle or machine and send messages back to the asset. This provides the great advantage of performing global firmware uploads. All vehicle and engine components integrated into the CAN network can be flashed. Proemion diagnostic software monitors the performance of new software updates. Error detections result in appropriate adjustments or a re-flashing of respective components. Accurate diagnosis and remote fixes are thus possible, from anywhere in the world.

Proemion functions run on its server solution. Customer data is stored on our data centers, monitored, and managed in-house. All our solutions include multiple end-to-end security options & tools to protect personal data. We comply with all the strictest US and EU requirements.

Also, our internal database redundancy provides extremely high-security standards for stored customer data and machine values. Thus, we place great emphasis on adherence to German data security regulations, which are among the best in the world.