USE CASE

Help machine owners keep in touch with their fleets via mobile

Machine owners overseeing fleets spread across various job sites encounter a common challenge – the inability to monitor machine status or location while on the move.

By providing a mobile app, you can solve a problem for your customer—without having to invest in development.

THE PROBLEM

Machine owners often lack tools that support their businesses, and OEMs fear the complexity and high development costs associated with creating them.

For OEMs, developing their own apps is often hindered by high costs, making it impractical despite the loyalty boost from branded apps and the current digital trend. The mobile app market is thriving, with over 140 billion app downloads in 2021, projected to increase steadily each year. By 2026, the anticipated number of downloads is expected to reach 181 billion (Source: Statista). This surge in app downloads emphasizes the demand for a ready-to-implement solution to meet evolving market needs and increase customer accessibility. Moreover, with the app market set to reach USD 755.50 billion by 2027, OEMs are presented with a lucrative opportunity for enhanced customer experience and additional revenue.

At the same time, site managers and operators increasingly demand greater flexibility for accessing their machine fleet's machine data. They often commute between different job sites and want a tool that provides a quick overview of current machine status and helps them meet the other challenges of their job.

For example, construction sites can be large. As a result, machine operators face the challenge of identifying the exact location of a machine and how to get there quickly.

The same is true for a truck driver who needs to transport a machine from location A to location B or a technician called to complete a maintenance task.

Refueling is responsible for a major cost on the job. The assigned person wants to see what machines have to be refueled and wants to know a machine's location. 

THE SOLUTION AND BENEFITS

Provide your customer with a branded app while avoiding development costs and complexity

Leverage Proemion's Global Telematics Solution for OEMs to enjoy the benefits of having an app without the challenges of creating, developing, and constantly updating it. Enhance your customer’s experience with the most advanced telematics solution by providing them with the Machine Companion App, crafted and maintained by Proemion yet seamlessly tailored to mirror your corporate design. Whether through Google Play, App Store, or on your website – you can choose which is the best fit for you and your customers. Proemion's OEM-branded mobile app solution caters to the surging demand, positioning OEMs at the forefront of the digital shift without the complexities of app development.

This strategic move not only aligns with the rising preference for app-based interactions but also offers OEMs a pathway to elevate customer engagement, provide personalized experiences, streamline operations, and diminish customer churn. As the global landscape leans heavily towards mobile app usage, OEMs adopting Proemion’s tailored solutions can anticipate significant improvements in customer interaction, product visibility, and overall brand loyalty, perfectly in sync with prevailing digital consumption trends.

For machine owners, the benefit of the Machine Companion App is having a mobile tool that supports productivity from anywhere and enables them to:

  • Check all essential machine metrics (e.g., fuel level and consumption, operating hours).
  • Stay up-to-date regarding scheduled maintenance tasks.
  • Detect errors or low machine utilization to understand and increase productivity on a site.
  • Locate machines on job sites quickly and accurately.

OEMs benefit by having a ready-to-start app customized with your logo, company colors, and icons. Customers see the Machine Companion App as your product and associate its benefits with your brand, increasing customer loyalty, and brand awareness.

Learn more about the Machine Companion App that is part of our Global Connectivity solution: