In case you are experiencing connectivity issues, here’s a list of endpoints you need to be able to reach in order to use the Proemion Data Platform:
Web portals and APIs use HTTP and HTTPS on standard ports 80 and 443. URLs are:
All of these should be reachable directly in your browser.
Realtime Diagnosis sessions are established using port 60100 for unencrypted traffic, and 61100 for TLS-encrypted traffic. Endpoint for these ports is:
In order to test connectivity with our services, we provide a test utility that can be downloaded from the following locations:
This tool will try to establish a TCP connection to our service endpoints and tell you which of those connections worked, and which ones don’t. We hope this makes it easier to debug connectivity issues.