Remote service tool

Monitor and configure your machines remotely

A highly configurable graphical dashboard that delivers real-time machine diagnostics worldwide.

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Benefits

Here are just a few of the benefits delivered by our powerful remote diagnostic tool

Remote diagnosis

Diagnose your machines remotely from anywhere you choose. Save costly and time-consuming site visits by technicians - eliminate the need to physically plug into machines on site.

Bi-directional

Stream CAN messages bi-directionally to and from remote machines and our Remote Service Tool. Send CAN commands to your machines to change and configure parameters.

Flexible playback

Machine data is stored on your client (laptop). Play back previous sessions whenever and wherever you want without the need for a live connection to your machines.

Our software

Create clarity with a customized dashboard

With our Remote Service Tool, you can:
  • Visualize CAN data graphically for clarity and ease of understanding
  • Filter CAN messages to display only the information you need
  • Provide your technicians with a powerful service tool they'll find invaluable
And our white label option lets you:
  • Re-name our Remote Service Tool software to match your brand; make it your own
  • Create a bespoke ”About” section that reflects your company profile
  • Select a favicon that is consistent with your branding
VIDEO Remote Service Tool

Watch the video to find out more

In this video, you'll discover:
  • How you can customize your dashboard by creating filters
  • Which widgets are available for you to choose from to make your data instantly understandable
  • The power of bi-directional communication with your machines’ CAN bus and controlling your machines remotely
  • How you can record and replay analysis sessions right in your local dashboard

And more...

remote functionality

Access your CAN-based machines worldwide

The Proemion Remote Service Tool is part of our Cloud CAN Connector solution designed to eliminate inefficiencies associated with sending technicians to your customer's site to make physical connections to machines.

Remotely connect your CAN-based machines worldwide to:

Collect machine telematics data and upload it to the cloud via the cellular network

Access and display data in graphical form in our Remote Service Tool dashboard, enabling machine diagnostics to be run remotely and in real-time

Have data instantly available globally for diagnostics and to support fast error detection and prevention

Questions

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